Will AI Redefine the Future of Services? *** Save-the-Date 11/10 ***
Join for a thought-provoking panel discussion exploring how artificial intelligence is transforming business models, decision-making, client experiences, and the workforce across the services industry. Our panellists will share real-world experiences and discuss how some services are moving beyond experimentation to embed AI into core business strategies.
This interactive session will provide an opportunity to hear diverse perspectives, challenge assumptions, and participate in a conversation about what the next generation of services may look like. We will explore the opportunities, risks, and leadership decisions—from innovation and growth to governance and trust—that will shape industries over the coming decade. Attendees will also have the opportunity to engage directly with the panel during a live Q&A session.
Location: PricewaterhouseCoopers 2001 Market Street, Philadelphia
Date: Tuesday, November 10th, 2026
Time: 5:00-7:00pm
Cost:
- In-person: TBA
- Virtual: TBA (Meeting link will be sent prior to the event)
Panelists:
Dina Brozetti - Dina is an MD in PwC's Advisory Cloud Engineering Data and AI practice where she advises clients on AI strategy, innovation, enablement, and adoption, helping translate ambition into enterprise-scale results. As part of this, she leads PwC’s Advisory Applied AI team and offering, which focuses on rapidly prototyping and scaling AI solutions that unlock business value and reimagine how work is done. With more than 20 years of experience in technology strategy and consulting, Dina brings deep expertise in driving impactful, tech-enabled transformation.
Abha Dawesar - Abha Dawesar (AB '95) has held multiple executive leadership roles in financial services and currently leads CTO Data Technology for HSBC in the Americas. Abha was listed as a Global Data Power Woman 2026 by CDO Magazine and recognized as a top 150 AI Leader by MachineCon earlier this year. Formerly, an award-winning novelists, her TEDGlobal talk on "Life in the digital now," provides a lens on what it means for humans and institutions to live alongside technology. A Harvard College Class of '95 graduate, Abha will be participating in the event in her personal capacity as an alumna. All views expressed are her own.
Maria Nazareth - Maria is a Partner at PwC and the AI Leader for Financial Services, helping financial institutions turn AI and data into measurable business value. With more than 25 years of experience across technology and consulting, she advises C-suite executives and boards on AI strategy, Agentic AI transformation, data modernization, and the path from experimentation to enterprise-scale impact. Her focus is on making AI real - connecting emerging technology to the business priorities that matter most, including growth, customer experience, productivity, operational agility, and better decision-making. She works with organizations to modernize their data foundations, operationalize Generative and Agentic AI, and put in place the governance and operating models needed to scale AI responsibly.
Michael Wong - Michael (MBA '90) is a Lecturer at The Wharton School of Business. Prior to his role at the University of Pennsylvania, Michael gained more than 30 years of experience at consulting firms and Fortune 500 companies, including Apple, AstraZeneca, IBM, and Merck. His work spanned consulting, sales, marketing, and digital transformation initiatives. Michael is an Emeritus Co-President and board member of the Harvard Business School Healthcare Alumni Association as well as a Contributing Writer for the MIT Sloan Career Development Office. His ideas have been shared in the Harvard Business Review and the MIT Sloan Management Review. He serves on the board of the Russell Byers Charter School and enjoys volunteering for The Seeing Eye and the Brandywine Valley SPCA.
Rosa Villalobos, moderator - Rosa (AMP '25) offers a unique blend of multidisciplinary experience across investment banking, operations, and leadership with over 20 years experience at both Macquarie Asset Management and Goldman Sachs. Rosa served as a board member and chair for a regulated entity with €24 billion in AUM, the INSEAD Alumni Association, The International School of Luxembourg and The Luxembourg Institute of Governance. Her commitment to lifelong leadership is evidenced by her completion of the Harvard Advanced Management Program in 2025 and the "Women on Boards" program at Harvard. She holds an MBA from ESADE, an MSc in Banking and Finance, and is a Certified Director through INSEAD.